Terms and Conditions
Effective January 1, 2026
United Irvine Concrete, irvineconcretecontractor.com, team@irvineconcretecontractor.com
Agreeing to these terms
These terms cover your use of this website and any concrete work you hire United Irvine Concrete to do. By using the site, asking for an estimate or booking a job, you agree to them, so please read them first.
When we say "we," "us" or "our," we mean United Irvine Concrete, a concrete contractor based in Irvine, CA. "You" means the person using the site or hiring us. If you sign a written contract for a job, that contract governs the job, and these terms cover anything it leaves out.
What we do
We pour flatwork, which covers the driveways, patios, walkways and other slabs you walk or drive on. We also build steps, retaining walls, footings, foundations and related concrete work. You can see our full list of services on the home page and read more about our crew on the about page.
What you read on this site is general and describes how we usually work. It isn't a quote, design advice or a promise about your property, because every job depends on what we find once we're there.
Estimates and pricing
Estimates are free and come with no obligation. We look at the site, talk through what you want and give you a written price for the work described.
An estimate is based on what we can see. Once old concrete comes out, we sometimes find soft or wet subgrade, the soil the new slab sits on, or buried roots, pipes or debris. If that changes the work, we stop, explain what we found and give you a written price change before we go on, and we won't do extra work you haven't approved.
An estimate holds for the period written on it, because material costs change. If your job needs a permit from your city, your estimate or contract will say who applies for it and who pays the fee.
Scheduling, weather and cancellation
We set a start date when you accept the estimate. Dates can move for weather, material deliveries, inspections or an earlier job running long, and we'll tell you as soon as we know.
We won't pour in rain or in conditions that would weaken the concrete, so we may move a pour day even when everything else is ready. That protects your slab, and we'll reschedule as soon as conditions allow.
On work days, please give us clear access to the work area, with cars moved, gates unlocked and pets inside, because we can't safely work around them.
If you need to cancel or reschedule, call us at (949) 518-3401 as early as you can. If we've already ordered materials or done work, you pay for those costs as your contract sets out. Any right to cancel that California law gives you still applies and is described in your contract.
Payment
Your written contract sets the payment schedule, including any deposit, and we keep deposits within what California law allows. Final payment is due when the work described in the contract is complete.
We'll tell you which payment methods we accept when we write up the job. If a balance goes unpaid, we may pause work, charge any late fees your contract lists and use the remedies California law gives contractors, including a lien on the property.
How concrete behaves and what we warrant
Concrete moves as it dries and as the ground shifts. We build a packed base and cut control joints, grooves that give the slab a planned place to crack, but no contractor can promise a slab will never crack. Fine hairline cracks, slight color differences and small surface variations are normal and aren't defects.
Curing, the time new concrete needs to gain strength, can't be rushed, so follow the instructions we give you about when to walk and drive on it. We aren't responsible for damage from using the slab too early, from loads heavier than it was built for, or from ground movement, tree roots, drainage changes or work done by others.
We stand behind our work, and if something isn't right, call us and we'll come look. Any written warranty for your job is in your contract. Beyond that warranty and anything the law requires, the work and this website come without other warranties, including implied ones, to the extent California law allows.
Limits on our liability
Our liability on any job is limited to the amount you paid us for that job, except where the law doesn't allow a limit. We aren't liable for indirect losses, such as lost use of your driveway, lost income or the cost of other arrangements while the work is underway.
Before we dig, we have public utility lines marked. Private lines like sprinkler pipes, landscape lighting, pool lines and drain lines usually aren't marked, so please tell us where they run. We aren't responsible for damage to lines that weren't marked or shown to us.
We work to keep this site accurate, but we don't promise it's free of errors or always available. We aren't responsible for other websites we link to.
Settling a disagreement
If you're unhappy with anything, call us first. Most problems get sorted out when we come back and look at the work with you.
If we can't settle it that way, we both agree to try mediation in Orange County, California, before either of us goes to court. Either of us can still take a claim to small claims court if it qualifies.
Which state's law applies
These terms and any work we do are governed by the laws of the State of California. Any court case about them will be heard in the courts of Orange County, California.
Changes to these terms
We may update these terms and will post the new version on this page. Changes apply from the day they're posted and don't alter a contract you've already signed.
If a court finds any part of these terms unenforceable, the rest still applies.
Questions about these terms
Call us at (949) 518-3401, Monday through Friday from 8 AM to 9 PM or Saturday and Sunday from 6 AM to 9 PM. You can also reach us through our contact page, and we'll answer your question in plain terms.